Effective Date: October 18, 2024

At DS Couture, we are committed to safeguarding the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase from our online boutique. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect
We collect both personal and non-personal information from you in the following ways:

1.1. Personal Information:
This refers to information that can be used to identify you directly or indirectly, such as:

• Name
• Email address
• Shipping and billing addresses
• Payment details (credit card information [last 4 digits, cardholder name], etc.)
• Phone number
• Account login information (if applicable)

1.2. Non-Personal Information:
This includes information about your interaction with our website, such as:
• Browser type and version
• IP address
• Time zone setting
• Pages you visited and the duration of your visit
• Cookies and other tracking technologies (see Section 6)

2. How We Use Your Information
We use the information we collect for the following purposes:

2.1. To Process Orders:
We use your personal information to process and fulfill your orders, including shipping and payment processing.

2.2. Communication:
We may use your contact information to send you updates about your order, promotional materials, newsletters, or other communications if you have opted in. You can opt out of these communications at any time by clicking “unsubscribe” in any email.

2.3. Website Improvement:
We use non-personal information to monitor and improve the performance of our website and provide a better shopping experience.

2.4. Fraud Prevention:
Your personal information may be used to detect and prevent fraud, abuse, or other illegal activities.

3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

3.1. Service Providers:
We may share your information with trusted third-party service providers that help us operate our website, process payments, and fulfill orders (e.g., payment gateways, shipping partners). These providers are contractually obligated to keep your information secure and use it only for the purposes for which it was provided.

3.2. Legal Requirements:
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3.3. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our website if such a transfer occurs.

4. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
4.1. Access and Correction:
You have the right to request access to the personal information we hold about you and request corrections to any inaccurate data.

4.2. Deletion:
You may request that we delete your personal information, subject to certain exceptions (e.g., if the data is required for processing transactions or legal purposes).
4.3. Opt-Out:
You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at customerservice@shopdscouture.com

5. Data Security
We take reasonable precautions to protect your personal information. We use secure socket layer (SSL) technology and encryption to safeguard payment details and ensure that your information is stored securely. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect non-personal information and enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences, track usage patterns, and personalize content.

You may choose to block or disable cookies via your browser settings, though this may affect your ability to use certain features of our website.

7. Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing transactions, complying with legal obligations, resolving disputes, and enforcing our agreements.

8. International Transfers
Your personal information may be transferred to and processed in countries outside of The Bahamas, including those with different data protection laws. By using our services, you consent to the transfer of your information to these countries.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. Continued use of our website after such changes constitutes your acceptance of the revised policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
DS Couture
Nassau, Bahamas
customerservice@shopdscouture.com
242-424-7273